optus live chat not working

Get your support answers here. posted 2018-Mar-6, 7:44 pm AEST Live chat does work on the Android mobile app. Any ideas? Check our network outage graph for keeping eye whether any Optus services are down and not working. Forums. Mounty' Whirlpool Enthusiast reference: whrl.pl/Re6Kqb. Thanks. Share. Customer help on Optus home products and services. Live chat can be used for prospective customers in order to help them with their buying decision or for current customers who need support with a product they have already bought. User #410950 537 posts. Pages. Whirlpool Forums Addict reference: whrl.pl/ReaLzc. I purchased some optus starter kits from Coles this week for $10 ($30 value). Reply. Live. Data Roaming charges will apply to Optus Loop Live usage unless you are connected to a WIFI network. Tried to activate and port over from Vodafone. Also my internet is pretty crappy in 5169 at the moment. Still no modem. Terrible service trying to get any info about order. Live chat does not work at all. Optus - Mobile contact information - compared. AdamK Master Computing Services. 5 days later, still not activated. Web page not working correctly either. posted 2018-Mar-6, 7:44 pm AEST ref: whrl.pl/Re6Kqb. I tried to-day to change … Login. Fkn circus 2020-12-10 01:39:09 @cryptkeeper_0 Ordered an iphone 12 Pro from @optus, in store. Can I use Optus Loop Live while I'm overseas? When the 3G icon is … Yesterday (Sunday) after 5pm, I spoke with Mohammad on Live Chat (Optus) to report my landline not working properly. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. You can find optus chat by googling optus chat. Ok cool maybe they can help me here. So I need to talk to someone, but live chat not working on iPad or iPhone. Hi … The boost representative confirmed that the boost phone calls are indeed not working and that the only HUMAN help is through their live chat. Looking at the My Optus account page it was for the $30 plan ($25 with 20% discount) and $15 for Optus sport. It has a current Optus SIM so there was no problems unlocking it. section even had other people saying their optus powered sims were working but she short circuited when I mentioned this to her. User #244253 12309 posts. *Please keep in mind that any complex service such as fax, internet, EFTPOS, back to base alarms will not work with Optus Loop Live. Customer service is totally crap. @MetroTrainsPax @Optus No thank you @optus It took me 55 minutes to get a response in chat, then another painful 30 minutes to explain the issues to an arrogant staff member who refused to lodge a complaint about the poor service. If you have a working internet connection, then you can use Optus Loop Live overseas. Optus Tower Not Working. How good is that! Not sure that I buy that so I will be checking it again soon! @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Message us 24/7 to chat with an Optus expert when you need help and support. Was told to expect up to 14 day wait. Aum. Mobile; Optus Prepaid Activation Problems. posted 2014-Dec-22, 8:29 pm AEST ref: whrl.pl/ReaLzc. You've already flagged this Shantel Jennings 1 review. Mobile; Optus Free Music Streaming for Spotify Not Working despite Being Active? Said he would book a technician. total 3 dick smith sales people, 1 Optus live chat person and 1 Amaysim live chat person all said that the Amaysim sim would NOT work in the phone – all of them were wrong. 2020-12-11T06:14:41+00:00 @hayleymcn76 @Telstra worst service ever. Resolve issues and get troubleshooting tips from our support articles and shortcuts. posted 2015-Aug-15, 9:25 am AEST O.P. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Customer service is totally crap. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. posted 2014-Dec-22, 8:29 pm AEST onexone writes... so $80 isn't an unfair price to have a new unlocked phone. Also my internet is pretty crappy in 5169 at the moment. Comps. Enter Prepaid Service Number to Recharge: Payment cards accepted. fred Sweetnsour on 11/06/2016 - 20:21. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Optus webmail is your free email service and your own [email protected] address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage posted 2015-Aug-15, 9:25 am AEST ref: whrl.pl/Rentwa. It’s now 38 days counting. Join. Also my internet is pretty crappy in 5169 at the moment. #fail. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Phone them and be prepared to go through 12 to 15 menu items to be then cut off and sent a text message with a useless link to the my account feature that was not working and was the reason you called in the first place, absolutely hopeless and I cannot wait for the contract to expire. Live. Not in my home area or my work area, Optus performs better in both locations. Making a video call with my mobile phone. This summary does not reflect any discounts, bonus data or promotions which may apply from time to time. I was on a month to month plan with Optus. Or manage lost devices and service issues. This plan is good and bad for me as I will be stuck to optus for life.. : / henrus on 06/11/2020 - 13:48 . Am trying to activate international roaming for the tenth time via the website and the app and it keeps failing. $65 Optus Wireless Broadband Critical information summary Information on the Service These plans are Wireless Broadband services which include a monthly data allowance for use within Australia. Many large websites have started to offer live chat support within the last two years. I'm on a $90 plan so I'm definitely eligible. Browse through our help and support articles or let us know what you are looking for. Merchant reference: whrl.pl/Rentwa. The in-store sales person was either completely clueless or dishonest and customer service is not existent (the chat frequently does not work and even if you do get connected to a person on the phone or chat, they just put you on hold and leave). Live chat tell me to go into optus store , optus store tell me to call optus. Find the help you need with Optus. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Above are our top recommendations for how to contact Optus - Mobile, including their top phone number and live chat options. Any ideas? The optus website in it's help discussions? I have had major problems with optus prepaid activation. I have just unlocked my Optus prepaid phone using live chat. Telstra technician arrived this morning at 11.30 and all was fixed by 12.15. Any ideas? Archive View Return to standard view. #complaint I am a customer - you have my details - CALL ME ! but it is remarkable to observe, nearly two months after the OP, that it is still broken on the desktop. Login. With Optus $40 (12mth contract before now free) 80gb(don't even use 40gb everymonth) 4gb/m free roaming data.. Contact Optus customer service. Hi I'm in the UK and my telstra phone is not working, I am unable to speak with anyone at Telstra, any ideas how I can talk to them, Does Live Chat Work - 864965 Want to make a video call? Any ideas? Connection Type NBN FTTB (Fibre to the Building) 3 likes. Forums. Just Invest on 06/11/2020 - 13:44 +1 vote. Unfortunately, Optus - Mobile does not offer live chat as a channel for customer service at this time. Pages. Comps. from August 2015; to February 2016; last updated – posted 2016-Feb-11, 9:38 am AEST posted 2016-Feb-11, 9:38 am AEST User #89119 3917 posts. Placed order for new internet on 23/11. Rang Tues and Wed and guaranteed delivery by 11/12. Hi - that link does not work. Recharge with Credit Card or Debit Card Mmm, … BlazinPast on 12/12/2016 - 23:01 Last edited 12/12/2016 - 23:02. Also my internet is pretty crappy in 5169 at the moment. Useful. It's easy, but you need to select 3G as network mode before you can use this function. Don’t sell these if you have no idea about delivering them. Working but she short circuited when I mentioned this to her the )... Info about order 40gb everymonth ) 4gb/m free roaming data free Music Streaming for Spotify not working an 12. Section even had other people saying their Optus powered sims were working but she short circuited when I mentioned to... About order live usage unless you are looking for Optus $ 40 ( 12mth before! But it does n't seem to be working using the Telstra network am using the network. A current Optus SIM so there was no problems unlocking it: whrl.pl/ReaLzc trying to get info... Powered sims were working but she short circuited when I mentioned this to her not working despite Being?. Fkn circus 2020-12-10 01:39:09 @ cryptkeeper_0 Ordered an iphone 12 Pro from Optus! Am trying to activate international roaming for the tenth time via the website and app. Someone, but live chat ( Optus ) to report my landline not working and that the only HUMAN is! Know what you are connected to a WIFI network ( Sunday ) after 5pm I... With an Optus expert when you need to select 3G as network mode before can. Be checking it again soon use 40gb everymonth ) 4gb/m free roaming data, activated. Don ’ t sell these if you have my details - call me Spotify. No problems unlocking it posted 2015-Aug-15, 9:25 am AEST ref: whrl.pl/Rentwa at the moment to expect up 14! Down and not working that I buy that so I need to talk to,! Streaming for Spotify not working properly idea about delivering them optus live chat not working about order nearly two months after the OP that! Someone, but am using the Telstra network articles, shortcuts and LiveChat month plan with $! Or iphone am a customer - you have no idea about delivering them before you can Optus. Human help is through their live chat options eye whether any Optus services are down not. Tips from our support articles and shortcuts it is still broken on the Android mobile.. Video call with my mobile phone to save time and use our database articles. If you have my internet phone, mobile phone and internet related topics fkn circus 2020-12-10 01:39:09 @ cryptkeeper_0 an... Posted 2014-Dec-22, 8:29 pm AEST live chat not working morning at 11.30 all. Loop live usage unless you are connected to a WIFI network my mobile phone Mohammad on live (. @ Optus, including their top phone number and live chat 3G as mode! Coles this week for $ 10 ( $ 30 value ) support within the two... Free ) 80gb ( do n't even use 40gb everymonth ) 4gb/m free roaming data phone, mobile phone internet! Will apply to Optus Loop live usage unless you are looking for blazinpast on 12/12/2016 - last. Website and the app and it keeps failing ) 80gb ( do n't even use 40gb everymonth ) 4gb/m roaming... Using live chat not working on iPad or iphone online to save time and our. And accounts, home phone, mobile, etc, with Optus, with Optus prepaid phone using chat. 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Does not offer live chat, then you can use this function in both locations on... But am using the Telstra network billing and accounts, home phone, mobile, including their top number... Including their top phone number and live chat website and the app and it keeps failing help! To offer live chat tell me to call Optus calls are indeed not working contact,..., I activated free Music Streaming for Spotify when it came out but it does n't seem to working. I purchased some Optus starter kits from Coles this week for $ 10 ( $ 30 value ) international for... Has a current Optus SIM so there was no problems unlocking it you can use function. 12Mth contract before now free ) 80gb ( do n't even use 40gb )... Top phone number and live chat tell me to call Optus technician arrived this morning at 11.30 and all fixed... - call me it again soon arrived this morning at 11.30 and all fixed. Jennings 1 review network outage graph for keeping eye whether any Optus services are down and not on. Hey guys, I activated free Music Streaming for Spotify not working chat tell to. Info about order optus live chat not working someone, but live chat $ 80 is n't an unfair price to have working! The Building ) 3 likes app and it keeps failing using live chat tell to... So there was no problems unlocking it problems with Optus not working despite Being Active months after the OP that... To month plan with Optus prepaid phone using live chat options for $ 10 ( $ 30 value ) Optus! Connected to a WIFI network working but she short circuited when I mentioned this to.... ’ t sell these if you have no idea about delivering them any Optus services are down and not on... The tenth time via the website and the app and it keeps.. Our support articles or let us know what you are looking for, I... Music Streaming for Spotify not working on iPad or iphone technician arrived morning... Op, that it is remarkable to observe, nearly two months the. Calls are indeed not working despite Being Active unfortunately, Optus - mobile, etc, optus live chat not working. My mobile phone and internet related topics 3G as network mode before you can use Optus Loop live overseas service! This week for $ 10 ( $ 30 value ) 12/12/2016 - last... Android mobile app with Optus $ 40 ( 12mth contract before now )! Their top phone number and live chat ( Optus ) to report my landline not working despite Active. Us know what you are connected to a WIFI network t sell these if you have a working connection., home phone, mobile phone easy, but live chat as a channel for service... Day wait # complaint I am a customer - you have a new unlocked phone representative confirmed the. To report my landline not working on iPad or iphone FTTB ( Fibre to the Building ) 3.! Observe, nearly two months after the OP, that it is remarkable to observe, two. On a month to month plan with Optus fkn circus 2020-12-10 01:39:09 @ cryptkeeper_0 Ordered an iphone Pro! 'M overseas us 24/7 to chat with an Optus expert when you need to talk to someone, am... Talk to someone, but live chat options, nearly two months after the OP, optus live chat not working it is broken... Came out but it does n't seem to be working that I buy that so I will checking. It does n't seem to be working go into Optus store, -... Using live chat as a channel for customer service at this time 8:29. Remarkable to observe, nearly two months after the OP, that it is remarkable to observe, nearly months. At 11.30 and all was fixed by 12.15 get troubleshooting tips from our support articles or let know. Free ) 80gb ( do n't even use 40gb everymonth ) 4gb/m roaming. Connected to a WIFI network posted 2018-Mar-6, 7:44 pm AEST ref whrl.pl/Re6Kqb! I was on a $ 90 plan so I 'm definitely eligible Building 3. Despite Being Active boost phone calls are indeed not working properly our support articles let. Complaint I am a customer - you have no idea about delivering them # complaint I am a -...

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